Mac Berkeley

Sunday, Oct. 19, 2008 - 12:03 a.m.

Yesterday, John and I went to the Mac Berkeley store, which is located on the same avenue as Comic Relief and The Other Change Of Hobbit, a science fiction & fantasy bookstore. The comic book shop was warm and inviting, even since the passing of Rory Root, and the books were easy to see from outside. TOCoH was completely the opposite, looking oddly sterile and forlorn for some reason.

The Mac store was its usual mellow friendly self, and when we brought the counterfeit Nano out of its package for everybody to enjoy, even the *package* was a source of bemusement. "Wow, the Nano sure *looks* real," said one of the employees. "Push on the screen," said Wai, who did the diagnostic. "Ew! Geez!" was the response after doing so.

Wai printed out the information, asked if it was okay with us to charge us five dollars for his time (yes of course), and handed us the piece of paper.

The diagnostic reads as follows:

ITEM:
digital music player
DESCRIPTION OF PROBLEM:
evaluate device for authentcity.
TECHNICIANS NOTES:
This device is NOT an authentic ipod. Packaging is fake, enclosed items not authentic. ipod itself is cheap plastic and ports in the wrong place. Software is incorrect.

I took a couple of snaps of the process, during which one of the counter staff held the box at an angle so the flash wouldn't reflect; she referred to herself as The Lovely Carol Merrill, and John wondered how many people these days would understand that reference. (Nope, not telling. Go look it up.)

The pictures didn't turn out, alas, but other than that, the visit to the store was a validating and enjoyable success. The folks who helped us were very cool, and I can't even conceptualize of ever taking our PowerBooks anywhere else for service.

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We got back to San Francisco not even close to in time for me to mail anything; the post office at the corner closes at five, and we boiled through our front door about ten minutes too late.

That's okay -- on Monday, I'll see the parcel off in grand style.

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That's it! Have a great Sunday.

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