Red Moon & Red Faced

Thursday, Feb. 21, 2008 - 12:57 a.m.

Well, did you all see the eclipse last night?

Oh boy! Yeah, me neither. It would have involved having to find actual clothing and heading downstairs -- which would have meant having to climb back up.

I'll wait and see the next one. Heh.

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In other news -- Son of a bitch! It happened again! Those arsebiscuits left my ostomy supplies outside the gate in the walkway where anybody could have taken them!

Grrr. I sent an email to everybody in western civilization. Enjoy:

Dear California Overnight / OnTrac staff,

This is my second letter of complaint to your company for its shoddy delivery service. This time, I'm sending an open copy to Eagle Highland Pharmacy, which utilizes your so-called service, and I'm also sending an o.c. to my husband, who works in the insurance industry as a claims specialist.

Now, to the matter at hand. The following tracking info was discovered by me on your site a few moments ago. My editorial comment will appear in parentheses:

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Tracking Info: Tracking Number: [withheld from readership, but it was included in the email!]
Delivery Company: BRIN MCLAUGHLIN

Delivery Signature: fdoor (This is a complete falsehood, as you DID NOT deliver to my front door. Just like last time, your delivery person just left it in an unsecure area outside of the gate.)

Delivery Time: 2/20/2008 10:48 AM
Delivery Status: DELIVERED IN GOOD CONDITION
Ship Date: 2/19/2008
Service Code: CAL-TRAK
Weight: 5 lbs.

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You most certainly DID NOT deliver my medical supplies to my "front door". What you did instead was leave them OUTSIDE of the secured gate where anybody walking down the street could have seen them and stolen them.

Just like last time, your tracking information is a splended work of fiction, but if you think it's going to keep you out of the courts when somebody gets tired of your methods and decides to sue you, I believe you'll find that this is not going to be the case.

Your liability for the safe and secure delivery of my medical items DOES NOT end when you leave the package and walk away. It ends when *I* see it and take it from your delivery person and give you a written signature.

In fact, I'd like you to produce my written signature and send it to me, to show that you did in fact deliver it to my front door on February 20th. If you can do this, I'll give you the biggest apology I can muster -- and then I'll put a candle in my window, because the next thing I'll expect to see is three wise men coming from the East.

As I vociferously stated in my last letter of complaint -- please STOP leaving my medical supplies where they can be STOLEN.

Thank you for your time.

So I suppose it's time to ask you folks if there's been any problems that YOU have had with this company.

I can't figure out why they don't understand what they're doing wrong.

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Not a long post today.

Congrats to my husband John for getting through Hell Day yesterday. (Early meeting at one end, chiropractor at other. Away from home for thirteen hours!)

Have a nice Thursday!

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